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COMPAGNIE HOTELIERE DE LA LAGUNE S.A.
Environmental & Social Review Summary

This Environmental and Social Review Summary (ESRS) is prepared by IFC to disclose its findings and recommendations related to environmental and social considerations regarding potential investments. Its purpose is to enhance the transparency of IFC’s activities. For any project documentation or data included or attached herein that has been prepared by the project sponsor, authorization has been given for public release by the project sponsor. IFC considers that this ESRS is of adequate quality for release to the public, but has not necessarily independently verified all of the project information therein. It is distributed in advance of IFC Board of Directors’ consideration and may be periodically updated thereafter. Board dates are estimates only and this document should not be construed as presuming the outcome of the Board Directors’ decision.
Project number 31761
Country
Cote D'Ivoire
RegionSub-Saharan Africa
SectorU-AA - City and Business Hotel
Department
Company nameCHL SA Abidjan
Environmental category:B
StatusPending Disbursement
Date ESRS disclosedMarch 27, 2012
Last Updated DateApril 22, 2013
Previous EventsSigned: March 28, 2013
Approved: December 4, 2012
View Summary of Proposed Investment (SPI), click here

OverviewCategory &

Applicable Standards
Key Issues

& Mitigation
Community/

Engagements
Client's

Documentation

Overview of IFC's scope of review
As the Abidjan asset is not yet developed and it’s at an Environmental Impact Assessment stage, IFC’s review included the Azalai Group’s other assets to get a better context and sense of the management system in place in existing hotels. The review included:

Review of the Company’s existing Environmental and Social (E&S) management system and its implementation at the hotel level following onsite visits in Mali, Burkina Faso, Guinée Bissau, the new hotel construction site in Benin, and the site in Côte d’Ivoire. The hotels in Burkina Faso, Guinée Bissau and Benin are not part of this investment; they were appraised as part of the assessment of the Company’s E&S risk management practices. Supervision information of existing investments was also reviewed.

Interviews with:
Technical Manager at each hotel operated by the Company with regards to E&S management at hotel level and relationship at the Group level. The interview focused on life and fire safety aspect; occupational health and safety training; food safety; hazardous material storage and handling; solid and liquid waste handling, storage, treatment and disposal, pest management, potable water sources and treatment measures; pool maintenance procedures; energy efficiency measures; monitoring and reporting; and housekeeping.
Construction site Supervisor: the interview focused on fire and life safety measures; electrical installations; liquid and solid waste management measures; construction site safety; onsite labor and working conditions; and land acquisition process.
Human Resource Supervisor: interview focused on labor and working conditions at the hotel level particularly human resource policy; hiring process; compensation and benefits; code of conduct; performance evaluation system; and grievance mechanism.
Workers’ Representatives: the interview focused on labor and working conditions (similar to interview with HR Supervisor); type of grievances as well as the effectiveness of the grievance mechanism in place.
Health and Safety Committee (HSC): interview focus on understanding of their role and verifying their awareness of the regulatory requirements of a HSC.
Onsite Nurse: the interview focused on understanding their role; the most common type of illnesses/incident reported by staff and action undertaken by the Company to resolve root cause; health awareness campaigns undertaken; adequacy of the infirmary and pharmacy; and incident reporting framework.
Head Chef: the interview focused on kitchen and food safety management including food procurement process and pest management.
Project description
The proposed Project consists of a loan to the Azalai Abidjan (“the Company”) a subsidiary of Azalai Group for the construction and operation of a new hotel in Côte d’Ivoire. IFC has a current investment with Azalai Group. For more information on financial structure of the investment please refer to the SII.

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